If you have a question, maybe we can help you online! Take a moment to look over the frequently-asked questions below to see if we've already answered your question.

If you can't find an answer and need to pose a question to a USA Diving staff member, use the contact list to e-mail the most appropriate person.

MEMBERSHIP

How do I become an athlete member of USA Diving?
Athletes must register through the local registration chairs. Find the registration chair for your area and contact him/her for more information.

How do I become a non-athlete member of USA Diving?
Use the online membership form for individual (non-athlete) or family (non-athlete) registration. You may also call either USA Diving, at (317) 237-5252, or your local registration chair, to request one be sent to you.

How do I become a coach member of USA Diving?
Coach memberships require safety certification standards. Refer to the Become a Coach section of the Coach Development Web page.

Can I purchase a membership from USA Diving over the phone?
No. USA Diving does not accept credit cards at this time.

How do I affiliate my club with USA Diving?
Club affiliation is made through the local registration chairs. Find the registration chair for your area and contact him/her for more information.

MERCHANDISE

Does USA Diving sell any diving merchandise?
Yes. USA Diving currently offers books, videos and software from its Store. Flashcards are available from Keifer Sports Group at 1-800-323-4071. Clothing is available in the USA Diving On-line Store from XP Apparel.

INSURANCE

Are USA Diving athlete members insured?
Yes. Athletes registered with USA Diving automatically receive accident insurance for all supervised practices and sanctioned events. The coverage pays up to $25,000 per accident and has a $500 deductible and 70/30 coinsurance.

Registered "novice" athletes are entitled to the same insurance benefits for all supervised practices and sanctioned "novice" meets. "Limited" athletes are entitled to the same insurance benefits for all lessons. All athlete accident insurance is sports participant and excess medical coverage.

Are USA Diving coach and official members insured?
Yes. USA Diving member coaches and officials are automatically covered by liability insurance. This policy covers bodily injury and property damage. It contains $1 million primary coverage per occurrence with no aggregate.

Are USA Diving affiliated clubs insured?
Yes. USA Diving member clubs receive commercial general liability insurance coverage that contains $1 million primary coverage per occurrence with no aggregate.

Is an athlete member serving as a summer diving instructor covered for liability?
No. Athletes receive accident insurance coverage only. However, he/she may obtain liability coverage by purchasing a coach membership and becoming safety certified within USA Diving. Review the Coach Development section for instructions.

How soon does the insurance coverage go into effect?
For athletes, officials and clubs, insurance goes into effect the day the registration chair receives the correctly-typed application and accompanying payment. For coaches, coverage goes into effect once the paid application is received at the national office and safety certification is verified.

How much is the deductible on the liability insurance?
Liability insurance does not have a deductible.

Are all the officers of my club insured?
No. Only if they join USA Diving as coaches or officials will they be insured.

Should I contact the insurance company directly to obtain a copy of USA Diving's policy?
No. Call USA Diving at (317) 237-5252.

Can I insure my training facilities under the USA Diving insurance program?
Yes. Diving facilities used for practice sessions or competitions may be named as additional insureds to the USA Diving commercial general liability insurance policy at no charge. Diving clubs should be aware that the liability coverage provided through their club membership does not automatically extend to the above-mentioned facilities without written request and endorsement to the policy.

The form to use for naming additional insureds is included in the club membership packet sent by the national office or can be found under Downloads (titled "Insurance, Add'l Insureds Form" under the Member Services category). All requests for third party liability insurance must be submitted on this form or it will be sent back by the insurance company. Processing and delivery of the additional insured certificate takes approximately 30 days once the application form is received by K&K Insurance.

Am I insured when I use the trampoline for practice?
Yes. Because trampoline is not excluded from USA Diving's policy, it is included based on the trampoline safety guidelines found in the USA Diving Safety Manual.
1. Clubs must be registered.
2. Divers must be registered.
3. Events must be sanctioned.
4. Practices must be supervised by a coach or an appointed representative.
5. Practices must be scheduled.
6. All athletes must use a spotting rig and harness.

How do I file a claim?
An injured athlete should obtain a USA Diving Injury Surveillance Questionnaire from his/her coach or club. The coach should complete the form immediately and return it to USA Diving. Be sure to include the athlete's name and address, as he/she is considered the "claimant" by the insurance company.

Upon receiving the form, USA Diving will forward it to K&K Insurance which will then contact the claimant by mail to explain the policy provisions and deductible.

At this time, a "proof-of-loss" form which requests details about the accident and the medical treatment required is sent for the claimant to complete and return to K&K. The claimant can expect to hear from K&K within two to four weeks after the claim is filed.

MAGAZINE

Why haven't I received my copy of Inside USA Diving?
Inside USA Diving is published quarterly with spring, summer, fall and winter issues, typically falling in the months of February, May, August and November. If you have recently moved but neglected to notify USA Diving of your new address, the post office will not forward it to your new address.

If you have not recently moved, or did notify USA Diving headquarters of your address change but still have not received the magazine, contact Irene Johnston at irene.johnston@usdiving.org.